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Efficient Ductless Heat Pumps

Warming up to Ductless Heat Pumps

NEEA, in collaboration with its utility and energy efficiency partners, accelerated the market adoption of ductless heat pumps (DHPs) in electrically-heated Northwest homes.

NEEA and its partners helped bring this technology to the region, identified a new business opportunity for the HVAC community, and provided consumer comfort and energy savings.

Between October of 2008 and the end of 2014, HVAC contractors installed over 43,000 DHPs in single-family or manufactured homes with electric heating in the Northwest.

DHPs can potentially save the region enough energy to power more than 150,000 homes each year.


Going Ductless

Share the benefits of Ductless Heat Pumps with this simple infographic.

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  • Northwest Ductless Heat Pump Initiative: Market Progress Evaluation Report #5
    The fifth Market Progress Evaluation Report provides information to support on-going tracking of initiative activities designed to promote Ductless Heat Pump (DHP) availability and build consumer and market awareness for DHPs. Data collected through telephone and online surveys with DHP owners and target market households, focus groups and surveys of DHP installers, and in-depth interviews with NEEA and partner utility program staff, Master Installers and DHP supply chain partners informed this report. The report finds a continued upward trend in the number of DHPs installed through the initiative and high levels of satisfaction among households with DHPs installed. DHP installers report increasing awareness of and interest in DHPs among their customers but continue to report barriers associated with lack of familiarity. The report recommends the initiative focus on leveraging word-of-mouth and internet sources to increase familiarity and confidence and continue to expand marketing resources available to utilities, installers and supply chain partners. The report also notes that decreasing utility rebates and increasing interest in DHP for cooling could affect initiative planning in the future.
    PDF, 1.47 MB
  • Combination Ductless Heat Pump & Heat Pump Water Heater Lab and Field Tests
    This report summarizes the findings of a lab and field test study for Mitsubishi’s prototype Ductless Heat Pump Plus H2O product. This product combines a ductless heat pump with a heat pump water heater into a single, integrated product. Tests showed very good performance in terms of energy efficiency and cold weather capacity. In addition, this report describes a number of planned and recommended product enhancements that could result in performance improvements, particularly in water heating.
    PDF, 1.31 MB
  • DHP MPER #4
    The fourth Market Progress Evaluation Report of the Ductless Heat Pump (DHP) Initiative concludes that the initiative continues to exhibit a positive influence on the market. Key findings include: general consumer awareness of DHPs remains steady since 2013, fifty-two percent of installers perceive increased customer interest in DHPs (up from 43 percent in 2013), customer satisfaction with their DHP is nearly 95 percent, nearly three-quarters of respondents have recommended a DHP to others, and suppliers indicated that the initiative directly influences their marketing efforts. Overall, Master Installers (defined as those that complete orientation and best practices training) install the most units – nearly 40 percent installed more than 20 units in 2014, compared to non-master installers with only 2 percent installing more than 20 units in 2014. Word of mouth appears to be the primary source of information, with eight percent of respondents saying they will definitely purchase a unit, and 85 percent seriously considering a purchase.
    PDF, 1.67 MB

Video Spotlight

Ductless Heating and Cooling Systems Inspire Homeowner Satisfaction

Watch this short customer testimonial video to learn about the most important features and benefits of ductless heat pump system for residents in the northwest.

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NEEA Team Lead

Suzi Asmus

Program Manager