In February 1997, the Northwest Energy Efficiency Alliance (the Alliance) requested Hagler Bailly Consulting to conduct a process evaluation of the Local Governments program, one of about 20 programs that the Alliance administers. The purpose of this evaluation was to document the history and progress of the program, and to identify the perception of the program’s goals, objectives, management, and direction on the part of the Alliance staff, the Local Government Association staff, and the constituents of the Associations ultimately served by the program.